Auroras Grid develops innovative energy management systems (EMS) that help industries and utilities monitor, optimize, and control distributed energy assets such as Li-ion batteries.
Their technology improves battery efficiency and enables smarter, more sustainable energy operations across large and remote deployments.
To manage hundreds of devices in the field, Auroras Grid’s engineering team needed a secure and reliable way to access systems remotely — especially under unstable network conditions.
The Challenge
Auroras Grid used a VPN overlay (Netbird) as their primary method for remote access. While the VPN offered rich features, it occasionally suffered from reliability issues, including:
- Random disconnects after version updates
- Memory leaks and agent instability
- Loss of access when devices had full disk or agent crashes
For engineers, downtime meant uncertainty — was the device offline due to a network issue, or had it lost power entirely?
The team needed a failsafe solution that was simple, dependable, and always available when things went wrong.
The Solution: SocketXP IoT Platform
Auroras Grid adopted SocketXP as a fallback remote access solution alongside their VPN overlay.
SocketXP’s secure reverse tunnel technology allowed engineers to connect to remote devices instantly — even under difficult field conditions.
SocketXP soon became the “break-glass” remote access tool the team could rely on during emergencies or unexpected VPN outages.
Results
1. Always-On Reliability
SocketXP maintained access in extreme situations where other tools failed — including full disk scenarios or agent crashes.
2. Clear Visibility into Device Status
SocketXP provides a consistent state of the devices at any point in time.
3. Peace of Mind for Field Operations
SocketXP replaces the role the VPN overlay perfectly, combining feature-rich management with a fail-safe access path that’s always dependable.
Why Reliability Matters Most
In energy systems, uptime equals trust.
A reliable connection means faster troubleshooting, safer operations, and less uncertainty.
Outcome
With SocketXP, Auroras Grid established a robust, redundant remote access framework for its distributed energy management systems.
SocketXP ensures engineers can still reach their devices — securely, instantly, and reliably.
Key Highlights
- Reliable failsafe remote access for energy systems
- Seamless coexistence with VPN overlays
- Clear visibility into device health and connectivity
- Proven resilience under extreme conditions